Frequently Asked Questions
What Shipping Methods Are Available?
We provide free international shipping via Czech Post. This is in economical version. For priority shipping please contact us.
What Payment Methods Are Accepted?
You can pay by credit card and Paypal account via Paypal or with Bank transfer.
How Long Will It Take To Get My Package?
We hold stock with half finished products. The completion for individual customers take aprox. 1 week. After that we are sending it via Czech post, so delivery time also depends where you live.
Who should I to contact if I have any queries?
Please contact Ondrej, our sales manager at email@example.com or +420728268255.
Do You Ship Internationally?
Yes, we provide free international shipping via Czech Post.
How Can I Return a Product?
Anytime before you want return your product please contact us at firstname.lastname@example.org or +420 728 268 255 and we will solve problem individual.
Do I need an account to place an order?
No, you don’t need any account to place a order. Just fill the delivery address and other necessary information in checkout and thats it.
How do I place an Order?
Just choose product which you want in our eshop, choose size, color and customization and then click ADD TO CART and continue to checkout where you need fill up form with address etc.
How Can I Cancel Or Change My Order
If you want cancel or change order please contact us at email@example.com